Residential Customers

Manage Your Account

Register or Log in to myACCOUNT

• Pay, view or analyze your bill
• Update your account information
• Check work order or permit status
• Make payment arrangements
• Go PaperFREE
• Sign up for Level Billing or Pick A Date
• Select email reminders

Register Your Mobile Device

• Get power outage alerts and restoration updates
• Report a power outage
• See your balance and due date
• Receive a quick, last-minute payment extension, if you are eligible
• Check work order or permit status
• Mobile Terms and Conditions

New Customer / Moving?

• Start, stop or move service (for Residential and Small Business customers)

Payments and Billing

• Pay your bill or choose a billing option
• Get help paying your bill
• View energy price information
• View deposit requirements
• How to read your meter

Advanced Meters

• Building a smarter energy future
• Frequently Asked Questions
• Meter installation schedule

Save Money on Your Bill

• Energy-saving calculators
• Get tips on how you can make your home more energy efficient
• Learn more about energy efficiency programs
• Learn what appliances use the most electricity
• View appliance tax credits
• More tools & tips

Outage and Restoration Information

• View outages
• Storm Center

Products and Services

• Sign up for security lighting
• Report security lighting out
• Report street lights out
• Net metering
• Tree trimming
• Builder services and standards
• Damage claims

Safety

• Electrical safety

More Information and Resources

• Measure your carbon footprint
• Residential Customer Brochure
• The Power to Care - pledge an amount on your monthly bill to help low-income elderly or disabled families