How We Respond to an Outage after a Storm

Following a storm, restoration efforts proceed in an orderly manner, beginning at the source and working outward.

A  Entergy must first assess damage to its equipment and facilities to determine corrective actions.

B  Large transmission lines are restored first, followed by substations. These two facilities must be in working order to deliver power to local areas.

C  Next, emergency services, life support facilities and communications networks are restored.

D  Then, the restoration of feeder lines that serve large numbers of customers is completed, followed by lines serving neighborhoods.

E  Individual services, often the most time consuming repairs, are restored last.