470 additional workers brought in to help
LITTLE ROCK, Ark. – Work crews have restored power to about 33,000 Entergy
Arkansas customers following a wind storm that caused nearly 43,000 outages
statewide Thursday. High winds blew limbs and trees onto power lines, resulting
in about 150 broken utility poles. As of 1 p.m., 9,300 customers remain without
A concentrated effort is underway to repair the damage. Entergy Arkansas
linemen’s vacations have been cancelled, and 470 additional workers are
supplementing the Entergy Arkansas workforce. Entergy expects to get the
majority of the remaining outages repaired by Friday evening. Some outages will
carry over into Saturday, with a handful of especially difficult cases taking as
long as Sunday.
“We appreciate our customers’ patience as we work to repair the extensive
damage caused by this unusual wind storm,” said Oscar Washington, director of
customer service for Entergy Arkansas. “We understand it’s cold, and it’s the
holidays. We are dedicating all available resources to safely getting everyone’s
power restored as quickly as possible.”
Damage was concentrated in central and southwest Arkansas. Hardest-hit areas
include, in this order: Little Rock, Hot Springs, El Dorado, Arkadelphia,
Stephens, Gurdon, Russellville, Magnolia, Malvern, Conway, Truman, Fordyce and
Customers should report downed or dangling power lines, poles or other
damaged equipment to 1-800-9OUTAGE (1-800-968-8243). Customers should not walk
in standing water or venture into areas of debris since power lines that could
still be energized and dangerous may not be visible.
Online services are available to customers through “Entergy
Storm Center,” “myAccount”
and “View Outages.” Through
myAccount, customers can sign up to send and receive text information about
power outages through their cellphones. Customers can also receive alerts about
outages at their homes and businesses. To use the service, customers must
register a cellphone number to their Entergy account. Registration is simple.
From any text-capable cell phone, send the message REG to 368374. The system
will respond and ask for an Entergy account number and ZIP code.
Entergy Arkansas provides electricity to approximately 700,000 customers in
63 counties. Entergy Corporation is an integrated energy company engaged
primarily in electric power production and retail distribution operations.
Entergy owns and operates power plants with approximately 30,000 megawatts of
electric generating capacity, including more than 10,000 megawatts of
nuclear power, making it one of the nation’s leading nuclear generators. Entergy
delivers electricity to 2.8 million utility customers in Arkansas, Louisiana,
Mississippi and Texas. Entergy has annual revenues of more than $11 billion and
approximately 15,000 employees.